The primary role of the KYC Analyst is to ensure compliance with regulatory requirements and mitigating financial crime risks by conducting thorough due diligence on new and existing customers (beep™ app user profiles and corporate accounts). They are responsible for verifying customer identities, assessing risk levels and monitoring account activity to detect and report suspicious transactions. Identify and strengthen the KYC processes and KYC policies to address critical customer due diligence procedures (CDD) and increase efficiencies and reduce delays and friction for legitimate customers. The KYC Analyst collaborates with internal teams to maintain the integrity of the organization’s operations and safeguard against potential financial crime activities. The overall objective of this role is to pioneer a dedicated internal KYC (Know Your Client) program at AF Payments Inc.
Core Functions:
- Customer Due Diligence. Conduct comprehensive reviews of customer information and documentation to verify identities, assess risk factors, and determine the appropriate level of due diligence required with accuracy and confidence
- Anti-Money Laundering (AM). Monitoring, governance, oversight and regulatory reporting activities in coordination with the Head of Customer Service Team, Head of Compliance and Head of Fraud Department.
- Risk Assessment: Evaluate customer profiles, transaction patterns, and other relevant factors to assign risk ratings and ensure compliance with regulatory guidelines and internal risk management policies.
- Act as Subject Matter Expert on KYC data issues. Work closely with cross-functional teams, including compliance issues and share insights. Stay informed about regulatory requirements, industry best practices, and emerging trends in KYC and anti-money laundering (AML compliance) and apply at the workplace as needed.
- Escalate to Head of Customer Service Team, Head of Compliance and Head of Fraud Department on accounts identified as High Risk or where material adverse information has been identified.
- Safeguards Customer Information and Sensitive Data. Implement robust security measures and adhering to data protection laws and regulations. Ensure that access to customer information is restricted to authorized personnel only
Functional Competencies
- Incident management
- Integrity and Ethical conduct. High ethical standards and integrity are vital for handling sensitive customer information and adhering to legal and regulatory requirements.
- Strong organizational skills with an eye for detail
- Excellent problem-solving skills. Ability to identify problems, propose solutions and make decisions.
- Technology proficiency – comfort in using various software tools and system for data analysis.
- Understanding of KYC principles, AML regulations, and compliance requirements
- Ability to work independently and collaboratively in a fast-paced, deadline-driven environment
- Effective communication skills, both verbal and written, with the ability to articulate complex concepts clearly and concisely
- Detail-oriented and meticulous, with a deep commitment to upholding accuracy and integrity in KYC documentation and procedures and security standards
- Strong analytical skills with the ability to interpret complex data and identify patterns or discrepancies
- Strong time management skills, ability to think analytically and detect risks, confidence in accurate decision making and communication skills
- Independent and has a natural curiosity and desire to improve
- Strong resilience; ability to navigate through ambiguity and simplify complexity without losing essence
Education and Work Background
- Bachelor degree in Banking & Finance, Business Administration, or related field
- At least one (1) year prior work experience in KYC operations and customer service
- Minimum one (1) year of work experience in KYC analysis, preferably within the financial services, e- commerce, or fintech industry
- Proficiency in MS Office applications and familiarity with KYC software and tools.
- Prior experience in a related field such as compliance, risk management, or financial services can be advantageous.
- Professional certifications in AML/KYC compliance (e.g., CAMS, ACAMS) are a plus
