TERMS AND CONDITIONS
The following terms and conditions (“Terms & Conditions”) govern the consumer’s participation in the beep™ mobile app promotion of AF Payments Inc (“AFPI”).
A. Eligibility
This offer applies to all beep™ cards that are registered in the beep™ Rewards Program in the beep™ mobile app during the promo period.
Only cards registered in the beep™ app may register for the beep™ Rewards Program.
B. Program Mechanics
1. This offer is valid from 7 November 2022 until 7 November 2023. All beep™ card usage transactions made during this period can avail of the offer.
2. A customer can register up to five (5) beep cards for the Promotion. Only registered cards in the beep™ mobile app can register for the Promotion. A prompt will appear in the app enabling the user to register his/her card. Registration to the Program also means the user agrees to the Terms and Conditions of the said Program
3. Earning of Points:
3.1. One (1) point will be awarded for every 1 Peso paid using beep™ card.
3.2. Cardholders can start earning points from transactions made after successfully registering their cards in the beep™ app. Earned points are cumulative only per card and cannot be used or added to other reward points accumulated by other registered cards.
3.3. Cardholders can collect points on a cumulative basis within the promo period. Earned points that were not redeemed 60 days after the end of the promo will be forfeited.
3.4. Points cannot be transferred from one registered card to another. The points earned for a particular card can only be redeemed as load for that card (ex. beep™ card with CAN 6378 0555 1234 5678 earned 100,000 points, the Php500 load can only be transferred to beep™ card with CAN 6378 0555 1234 5678 and not another beep™ card).
3.5. There is no limit to the number of points that can be earned per card.
4. Redemption of Points:
4.1. Points earned can be redeemed and converted to beep™ load, QR ticket, and points that can be used for retail payments, and to claim special promotions. (Note: The redeemed QR Tickets are issued for use on vehicles of specific operators, on specific routes and between specific stops as indicated by the customer during ticket redemption.)
4.2. A minimum of 200 points is required to redeem or convert points to beep™ load or QR Ticket.
4.3. Redemption of beep™ load can only be done in multiples of 200 points. For every 200 points, the customer can redeem PHP1 amount of beep™ load. For example, 200 points can be redeemed for PHP1 load, 400 points can be redeemed for PHP2 load and so forth. On the other hand, 900 points cannot be redeemed in full, and 1,900 points can only be redeemed for PHP 9 with 100 points left in the points balance after redemption.
5. Process of Redemption:
5.1. Go to the Rewards page in the beep™ mobile app by tapping on the medal icon located at the bottom panel of the app home page.
5.2. When you get to the Rewards Page, tap the card that you wish to redeem points for.
5.3. When you get to the card page, tap on the “via beep Load” in the panel marked “Redeem your beep™ points!”
5.4. Select the amount of points you wish to convert to beep™ load. Toggle between 200 to 1,000,000. Then tap and be prompted to confirm your redemption transaction before proceeding.
5.5. You now have a pending load in the amount you chose. Since the beep™ card operates an offline payment network the load will only be transferred to your card upon tapping your chosen card in a beep™ e-load station or by directly tapping your card at the back of an NFC-enabled android phone. Locations of the beep e-load station can be found in www.beep.com.ph
5.6. In the Points History, a Pending Load will be shown in grey. When claimed, it will turn to red to signify that it is a redemption. Expired pending load will be in in red (Under the entry “Points Redemption – Expired”) Points will be deducted from the total upon processing a redemption request and not upon claiming a pending load.
5.7. Points claimed as Pending Load cannot be converted to cash.
5.8. Redeemed points may no longer be changed, revoked or cancelled.
5.9. A cardholder may have multiple pending loads for a single card. These will be queued when claiming load from a beep™ e-load station.
5.10. A Pending Load will be valid for 180 calendar days. If a pending load is not claimed within this period, it will expire.
5.11. Points from a promo are valid for redemption until 60 days after the promo period, or until January 7, 2024.
5.12. Conversion to beep™ QR Ticket:
5.12.1. Redemption of beep™ QR Ticket can be done in multiple of 200 points. For tickets with a value of less than PHP1, 200 points are required. See below for breakdown of reward points conversion to QR ticket.
Reward Points Equivalent QR Ticket Amount
200 > PHP 0.00, but = PHP 1.00
400 > PHP 1.00, but = PHP 2.00
600 > PHP 2.00, but = PHP 3.00
800 > PHP 3.00, but = PHP 4.00
1,000 > PHP 4.00, but = PHP 5.00
1,200 > PHP 5.00, but = PHP 6.00
1,400 > PHP 6.00, but = PHP 7.00
1,600 > PHP 7.00, but = PHP 8.00
1,800 > PHP 8.00, but = PHP 9.00
2,000 > PHP 9.00, but = PHP 10.00
5.12.3. Procedure for converting points to beep™ QR Ticket are as follows:
5.12.3.1. Go to the Rewards page in the beep mobile app to view all the cards enrolled for beep™ Rewards.
5.12.3.2. When you get to the Rewards Page, select the card that you wish to redeem points for.
5.12.3.3. When you get to the card page, tap on “via QR Ticket” in the panel marked “Redeem your beep™ points”,
5.12.3.4. Select route for participating Operator with QR acceptance and enter your origin and destination.
5.12.3.5. You will then be prompted to confirm your redemption transaction with the details of the QR ticket to be generated before proceeding.
5.12.3.6. After successful confirmation and having enough points, a QR ticket will be generated. QR ticket will show a summary of information that the user has confirmed. QR tickets can now be presented on any QR Validator terminals located at the participating Transport Operators.
5.12.3.7. QR tickets that were generated can be viewed/found in the QR tickets page. Status of the QR tickets is displayed (active, used, or expired)
5.12.3.8. The QR Ticket generated will only be used and be accepted on the selected Operator, route and the origin station.
5.12.3.9. One QR Ticket can be redeemed in one transaction.
5.12.3.10. QR Ticket will expire in twenty-four (24) hours from the date and time of successful QR Ticket redemption.
5.12.3.11. There are no limits to the number of QR tickets that can be redeemed, as long as you have enough reward points earned.
5.12.3.12. QR Ticket that was not used or has expired are non-refundable.
6. Transactions in buses, PUVs, railway system, retail partners, and other cashless implementations of beep™ shall be qualified for the promo.
7. This promotion is available nationwide.
8. beep™ reserves the right to reverse the Points or load credited to the cardholder if the transaction is cancelled at a later date, or found to be invalid or fraudulent, or if there was an error in the crediting of the usage transaction or points.
9. In case of dispute, in respect of but not limited to the card owner’s eligibility, coverage of dates, transaction qualification, fulfillment, etc., beep™‘s decision shall prevail. All questions or disputes regarding the card owner’s eligibility for the promotion shall be resolved by beep™ with the concurrence of DTI.
DTI Fair Trade Permit No. FTEB – 153546 Series of 2022
Lazada
Shopee
